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A change in Training Of Quality Managers

2 THE INTEGRAL APPROACH: THE FOUR QUADRANTS MODEL (sourced from material relating to the work of Ken Wilber)

The four quadrants that begin to appear in Wilber’s work are shorthand for the First-, second-, and third-person pronouns:” I, we, it and its”.  The ”I” or Interior Individual relates to self and sense of self identity, values, attitudes, beliefs, skills, capabilities and competencies.  The second person or “We” relates to the Interior Collective which could include culture, morality, ethics, mutual understanding, shared vision, shared values, which could be within a team, an organisation or society.   “It” relates to the Exterior Individual which might be our manifestation of the Internal Individual.  In other words it would relate to behaviour, actions, ways of doing things or ways of working. “Its” relates to the Exterior Collective which in our world could be systems, processes, organisations, procedures.   This is summarized in the following diagrams:

This introduces the word “holon” which is something that is both a whole and a part.  In other words the whole of the universe is in fact “holonic” and organisations and societies can be seen as “holarchies”.

                             

So beginning to apply this to the issues of the Group we can see that an individual’s roles and responsibilities would relate to his/her role in a group, an organisation or in society, in other words within a holarchy that could be called a system.  The discharging of these roles and responsibilities would relate to the Internal Individual in terms of values, attitudes, beliefs-and competencies- and to the shared values, purpose of the Interior Collective.

So a competency could relate to how the individual needs to behave, say in a leadership role, and to what the individual needs to do in the “system”.  The following charts illustrate this and the relationship to the Quinn Model.

 

       

 

This confirms the relevance of a model such as Quinn’s but points out to the complexity if you recognise the interdependencies between the four quadrants.  An important relationship for example is the alignment (or lack of it) between an individual's values and sense of identity and that of the group, team or organisation.

 

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