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Index
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A change in Training Of
Quality Managers
2 THE
INTEGRAL APPROACH:
THE
FOUR QUADRANTS MODEL
(sourced from material
relating to the work of Ken
Wilber)
The four
quadrants that begin to
appear in Wilber’s work are
shorthand for the First-,
second-, and third-person
pronouns:” I, we, it and
its”. The ”I” or
Interior Individual relates
to self and sense of self
identity, values, attitudes,
beliefs, skills,
capabilities and
competencies. The
second person or “We”
relates to the Interior
Collective which could
include culture, morality,
ethics, mutual
understanding, shared
vision, shared values, which
could be within a team, an
organisation or society.
“It” relates to the Exterior
Individual which might be
our manifestation of the
Internal Individual.
In other words it would
relate to behaviour,
actions, ways of doing
things or ways of working.
“Its” relates to the
Exterior Collective which in
our world could be systems,
processes, organisations,
procedures. This
is summarized in the
following diagrams:
 
This
introduces the word “holon”
which is something that is
both a whole and a part.
In other words the whole of
the universe is in fact
“holonic” and organisations
and societies can be seen as
“holarchies”.

So beginning
to apply this to the issues
of the Group we can see that
an individual’s roles and
responsibilities would
relate to his/her role in a
group, an organisation or in
society, in other words
within a holarchy that could
be called a system.
The discharging of these
roles and responsibilities
would relate to the Internal
Individual in terms of
values, attitudes,
beliefs-and competencies-
and to the shared values,
purpose of the Interior
Collective.

So a
competency could relate to
how the individual needs to
behave, say in a leadership
role, and to what the
individual needs to do in
the “system”. The
following charts illustrate
this and the relationship to
the Quinn Model.

This confirms
the relevance of a model
such as Quinn’s but points
out to the complexity if you
recognise the
interdependencies between
the four quadrants. An
important relationship for
example is the alignment (or
lack of it) between an
individual's values and
sense of identity and that
of the group, team or
organisation.
Index
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